Legal Stuff

Terms of Service

Last Updated: January 17, 2025

1. Acceptance of Terms

By accessing swissalgo.ch (the “Site”) or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site or services

2. Services Description

Swissalgo provides custom Pine Script development services for TradingView platform, including but not limited to:

Custom technical indicators
Trading strategies
Backtesting frameworks
Automated trading bots and webhook integrations
Code optimization and debugging
Post-delivery support and maintenance

3. Service Agreements
 

3.1 All projects require a written agreement specifying scope, deliverables, timeline, and payment terms.
3.2 Project scope changes requested after agreement signing may result in additional fees and timeline adjustments.
3.3 We reserve the right to decline any project at our discretion.

4. Client Responsibilities

4.1 Clients must provide clear, detailed project requirements and specifications.
4.2 Clients must respond to communications and review requests within reasonable timeframes to avoid project delays.
4.3 Clients are responsible for testing delivered code in demo environments before live trading use.
4.4 Clients must ensure they have proper authorization to trade on any connected accounts or exchanges.

5. Payment Terms

5.1 Payment terms are specified in individual project agreements.
5.2 Standard packages require 50% upfront payment, with balance due upon delivery.
5.3 Custom projects may have milestone-based payment schedules.
5.4 Late payments may incur interest charges of 1.5% per month or the maximum allowed by law, whichever is lower.
5.5 All fees are non-refundable once work has commenced, except as specified in Section 6.

6. Refund Policy

6.1 Refunds are considered on a case-by-case basis for work not performed or deliverables not meeting agreed specifications.
6.2 No refunds are provided for trading losses, market performance, or client dissatisfaction with trading results.
6.3 Refund requests must be submitted in writing within 14 days of final delivery.

7. Intellectual Property Rights

7.1 Upon full payment, client receives ownership of the custom code delivered for their specific project.
7.2 Client may not resell, redistribute, or license the code as a standalone product without written permission.
7.3 Swissalgo retains the right to use general techniques, methodologies, and non-proprietary elements in future work.
7.4 With client permission, Swissalgo may showcase completed work in portfolio and marketing materials, with sensitive details anonymized.

8. Warranties and Disclaimers

8.1 Code is provided “as is” and “as available” without warranties of any kind, express or implied.
8.2 We warrant that delivered code will substantially conform to agreed specifications at time of delivery.
8.3 We do not warrant that code will be error-free, uninterrupted, or meet client’s specific profitability expectations.
8.4 We make no guarantees regarding trading performance, profitability, or investment returns.
8.5 All trading and investment decisions made using our code are solely the responsibility of the client.

9. Trading Risk Disclosure

9.1 Trading stocks, forex, cryptocurrencies, and other financial instruments involves substantial risk of loss.
9.2 Past performance of any strategy or indicator does not guarantee future results.
9.3 Clients should only trade with capital they can afford to lose.
9.4 Clients are responsible for understanding and complying with all applicable regulations in their jurisdiction.
9.5 Swissalgo is not a registered investment advisor and does not provide financial or investment advice

10. Limitation of Liability

10.1 Swissalgo’s total liability for any claims arising from services provided shall not exceed the total fees paid by client for the specific project in question.
10.2 Swissalgo is not liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to:

  • Trading losses
  • Lost profits or revenue
  • Data loss or corruption
  • Business interruption
  • Loss of business opportunities

10.3 This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise).

11. Support and Maintenance

11.1 Post-delivery support duration is specified in individual project agreements (typically 1-12 months depending on package).
11.2 Support includes bug fixes, clarifications, and minor adjustments to delivered code.
11.3 Support does not include new features, major rewrites, or adaptation to significant TradingView platform changes.
11.4 Support requests must be submitted via email to hello@swissalgo.ch.
11.5 Response time for support requests is typically 24-48 business hours.

12. Confidentiality

12.1 Both parties agree to keep confidential any proprietary information shared during the project.
12.2 This obligation survives termination of the service agreement.
12.3 Confidential information does not include information that is publicly available or independently developed.

13. Termination

13.1 Either party may terminate a project agreement with written notice.
13.2 Upon termination, client is responsible for payment for all work completed up to termination date.
13.3 Swissalgo reserves the right to terminate services immediately if client breaches these terms.

14. Modifications to Terms

14.1 We reserve the right to modify these Terms of Service at any time.
14.2 Updated terms will be posted on the Site with a new “Last Updated” date.
14.3 Continued use of services after changes constitutes acceptance of modified terms.
14.4 Project agreements signed before term modifications remain governed by terms in effect at signing.

15. Governing Law and Dispute Resolution

15.1 These Terms are governed by the laws of Switzerland.
15.2 Any disputes shall be resolved in the courts of Lugano, Switzerland.
15.3 Parties agree to attempt good-faith negotiation before initiating legal proceedings.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with any project-specific agreements and our Privacy Policy, constitute the entire agreement between client and Swissalgo regarding use of services.

18. Contact Information

For questions about these Terms of Service:

Email: hello@swissalgo.ch
Website: swissalgo.ch
Location: Based in Lugano, Switzerland

Privacy Policy

Privacy Policy for Swissalgo

Last Updated: January 17, 2025

  1. Introduction

Swissalgo (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website swissalgo.ch (the “Site”) or use our services.

This policy complies with the EU General Data Protection Regulation (GDPR), the Swiss Federal Act on Data Protection (FADP), and the California Consumer Privacy Act (CCPA).

Data Controller: Swissalgo Based in Lugano, Switzerland Email: hello@swissalgo.ch

  1. Information We Collect

2.1 Information You Provide Directly

When you contact us or engage our services, we may collect:

  • Full name
  • Email address
  • Phone number (if provided)
  • Company name (if applicable)
  • Project requirements and specifications
  • Trading strategy details (as necessary for project completion)
  • Payment information (processed through third-party payment processors)
  • Any other information you voluntarily provide in communications

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Device type (desktop, mobile, tablet)
  • Pages visited and navigation paths
  • Time and date of visit
  • Time spent on pages
  • Referring website or source
  • Geographic location (country and city level only)
  • Language preferences

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information.

  1. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

3.1 Consent: When you submit contact forms, subscribe to communications, or accept cookies.

3.2 Contract Performance: When providing services you have requested or engaged.

3.3 Legitimate Interests: For website analytics, security, fraud prevention, and business improvement, where such interests do not override your privacy rights.

3.4 Legal Obligation: When required to comply with applicable laws and regulations.

  1. How We Use Your Information

We use your personal data for the following purposes:

4.1 Service Delivery

  • Respond to inquiries and contact form submissions
  • Provide Pine Script development services
  • Communicate about project progress, deliverables, and timelines
  • Provide technical support and maintenance
  • Process payments and invoices

4.2 Business Operations

  • Improve our website functionality and user experience
  • Analyze website traffic and usage patterns
  • Conduct internal research and analytics
  • Maintain security and prevent fraud
  • Backup and disaster recovery

4.3 Communications

  • Send service-related notifications
  • Respond to your questions and requests
  • Send project updates and delivery notifications
  • Provide customer support

4.4 Legal Compliance

  • Comply with legal obligations and regulations
  • Protect our legal rights and prevent misuse
  • Enforce our Terms of Service
  • Respond to legal requests and prevent harm
  1. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

We may share data with trusted third-party service providers who assist in operating our business:

  • Email service providers (for contact form submissions and communications)
  • Website hosting providers (currently Cloudways or Hostinger)
  • Payment processors (for handling transactions)
  • Analytics services (such as Google Analytics, if implemented)
  • Live chat services (such as Tawk.to, if implemented)

These providers are contractually obligated to protect your data and use it only for specified purposes.

5.2 Legal Requirements

We may disclose your information when required by law or in good faith belief that such action is necessary to:

  • Comply with legal process or court orders
  • Enforce our Terms of Service
  • Protect the rights, property, or safety of Swissalgo, our clients, or the public
  • Prevent fraud, security breaches, or illegal activity
  • Respond to government or regulatory requests

5.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal data may be transferred to the successor entity, subject to the same privacy protections.

5.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

  1. International Data Transfers

Our website hosting and some service providers may be located outside of Switzerland or the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place:

6.1 Standard Contractual Clauses (SCCs) approved by the European Commission 6.2 Adequacy decisions recognizing equivalent data protection 6.3 Service providers’ compliance with GDPR and international privacy frameworks

If you are in the EU/EEA, your data may be transferred to countries that do not provide the same level of data protection. We ensure such transfers are lawful and protected.

  1. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law:

7.1 Contact form submissions and inquiries: 2 years from last contact 7.2 Client project data: Duration of project plus 3 years (for support and legal purposes) 7.3 Financial records: 7 years (as required by Swiss law) 7.4 Marketing communications: Until you unsubscribe or request deletion 7.5 Website analytics data: 26 months (if Google Analytics is used) 7.6 Chat logs: 12 months (if live chat service is implemented) 7.7 Legal and compliance records: As required by applicable law

After the retention period expires, we securely delete or anonymize your personal data.

You may request earlier deletion of your data at any time (see Section 10 for your rights).

  1. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

8.1 Technical Measures:

  • SSL/TLS encryption for data transmission
  • Secure HTTPS protocol for all website communications
  • Encrypted storage of sensitive data
  • Regular security updates and patches
  • Firewall protection and intrusion detection
  • Secure hosting infrastructure with DDoS protection

8.2 Organizational Measures:

  • Access controls and authentication requirements
  • Limited access to personal data on a need-to-know basis
  • Regular security training and awareness
  • Data backup and disaster recovery procedures
  • Incident response and breach notification procedures

8.3 Limitations: While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our security measures.

  1. Third-Party Links

Our Site may contain links to third-party websites, including:

  • TradingView
  • GitHub
  • Social media platforms
  • Payment processors
  • Other relevant services

We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

  1. Your Privacy Rights

10.1 Rights Under GDPR (EU/EEA Residents)

You have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you, including information about how it is processed.

Right to Rectification: Request correction of inaccurate or incomplete personal data.

Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data when:

  • It is no longer necessary for the purposes for which it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed
  • Deletion is required to comply with legal obligations

Right to Restriction of Processing: Request limitation of processing when:

  • You contest the accuracy of the data
  • Processing is unlawful but you oppose deletion
  • We no longer need the data but you need it for legal claims
  • You have objected to processing pending verification

Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller.

Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing based on consent before withdrawal.

Right to Lodge a Complaint: File a complaint with your local supervisory authority if you believe your rights have been violated.

10.2 Rights Under CCPA (California Residents)

California residents have the following rights:

Right to Know: Request disclosure of:

  • Categories of personal information collected
  • Sources of personal information
  • Business or commercial purpose for collecting information
  • Categories of third parties with whom information is shared
  • Specific pieces of personal information collected

Right to Delete: Request deletion of personal information we have collected, subject to certain exceptions.

Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information).

Right to Non-Discrimination: Receive equal service and pricing regardless of exercising privacy rights, though we may offer different prices or services if related to the value provided by your data.

Right to Correct: Request correction of inaccurate personal information.

Right to Limit Use of Sensitive Personal Information: Limit our use of sensitive personal information (if applicable).

10.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: hello@swissalgo.ch Subject Line: Privacy Rights Request

Please include:

  • Your full name and email address
  • Specific right(s) you wish to exercise
  • Details of your request
  • Proof of identity (to prevent unauthorized access)

Response Timeline:

  • GDPR requests: We will respond within 30 days
  • CCPA requests: We will respond within 45 days
  • Complex requests may require an extension, about which we will inform you

We will not discriminate against you for exercising your privacy rights.

  1. Children’s Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children under 16.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at hello@swissalgo.ch. We will take steps to delete such information from our systems.

  1. Marketing Communications

12.1 We may send you marketing communications about our services if:

  • You have explicitly opted in to receive such communications
  • You are an existing client and we are marketing similar services (soft opt-in)

12.2 You can opt-out of marketing communications at any time by:

  • Clicking the “unsubscribe” link in any marketing email
  • Contacting us at hello@swissalgo.ch with “Unsubscribe” in the subject line
  • Adjusting your communication preferences (if account features are implemented)

12.3 Opting out of marketing does not affect service-related communications (transactional emails, project updates, support responses).

  1. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

  1. Do Not Track Signals

Our website respects Do Not Track (DNT) browser signals. When DNT is enabled, we will not load optional tracking or analytics cookies.

  1. Changes to This Privacy Policy

15.1 We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

15.2 When we make material changes, we will:

  • Update the “Last Updated” date at the top of this policy
  • Notify you via email (if you have provided an email address)
  • Display a prominent notice on our Site

15.3 We encourage you to review this policy periodically.

15.4 Continued use of our Site or services after changes indicates acceptance of the updated policy.

  1. Contact Us and Data Protection Officer

For questions, concerns, or requests regarding this Privacy Policy or our data practices:

General Inquiries: Email: hello@swissalgo.ch Website: swissalgo.ch

Data Protection Inquiries: Email: hello@swissalgo.ch Subject: Data Protection Inquiry

We will respond to your inquiry within a reasonable timeframe, typically within 5 business days for general inquiries and as specified above for privacy rights requests.

  1. Supervisory Authority

If you are located in Switzerland, you have the right to lodge a complaint with:

Federal Data Protection and Information Commissioner (FDPIC) Feldeggweg 1 CH-3003 Bern Switzerland Phone: +41 58 462 43 95 Website: https://www.edoeb.admin.ch

If you are located in the EU/EEA, you have the right to lodge a complaint with your local data protection authority.

Cookies Policy

Last Updated: January 17, 2025

  1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies typically contain:

  • The name of the website that placed the cookie
  • The lifespan of the cookie
  • A unique identifier (a random string of numbers and letters)
  1. How We Use Cookies

We use cookies and similar tracking technologies to:

  • Enable essential website functionality
  • Remember your preferences and settings
  • Analyze how visitors use our website
  • Improve user experience
  • Provide live chat support (if implemented)
  • Ensure security and prevent fraud
  1. Types of Cookies We Use

3.1 Strictly Necessary Cookies (Always Active)

These cookies are essential for the website to function properly. They cannot be disabled in our systems without affecting website functionality.

Cookie Name: PHPSESSID Purpose: Maintains user session and form submissions Duration: Session (deleted when browser closes) Provider: swissalgo.ch Type: First-party

Cookie Name: cookie_consent Purpose: Stores your cookie consent preferences Duration: 12 months Provider: swissalgo.ch Type: First-party

Cookie Name: security_token Purpose: Prevents cross-site request forgery (CSRF) attacks Duration: Session Provider: swissalgo.ch Type: First-party

3.2 Analytics Cookies (Optional – Requires Consent)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We only use these cookies with your explicit consent.

Cookie Name: _ga Purpose: Distinguishes unique users for Google Analytics Duration: 2 years Provider: Google Analytics Type: Third-party

Cookie Name: _gid Purpose: Distinguishes users for Google Analytics session tracking Duration: 24 hours Provider: Google Analytics Type: Third-party

Cookie Name: _gat Purpose: Throttles request rate for Google Analytics Duration: 1 minute Provider: Google Analytics Type: Third-party

Note: Analytics cookies are only activated if you provide consent via our cookie consent banner.

Information collected by analytics cookies:

  • Pages visited and time spent on each page
  • Navigation paths through the site
  • Browser and device information
  • Geographic location (city/country level only)
  • Traffic source (how you found our website)

This data is aggregated and anonymized. We cannot identify individual users through analytics cookies.

3.3 Functional Cookies (Optional – Requires Consent)

These cookies enable enhanced functionality and personalization. They may be set by us or third-party providers whose services we use.

Cookie Name: TawkConnectionTime Purpose: Enables live chat functionality Duration: Session Provider: Tawk.to (if implemented) Type: Third-party

Cookie Name: tawk_uuid Purpose: Recognizes returning chat users Duration: 6 months Provider: Tawk.to (if implemented) Type: Third-party

Cookie Name: twk_idm_key Purpose: Chat session management Duration: Session Provider: Tawk.to (if implemented) Type: Third-party

Note: Chat cookies are only activated if you provide consent via our cookie consent banner.

3.4 Cookies We Do NOT Use

We do NOT use:

  • Advertising cookies
  • Social media tracking cookies (unless you explicitly interact with social media widgets)
  • Third-party marketing or retargeting cookies
  1. Third-Party Cookies

Some cookies on our site are set by third-party services:

4.1 Google Analytics (if consent is given) Privacy Policy: https://policies.google.com/privacy Opt-out: https://tools.google.com/dlpage/gaoptout

4.2 Tawk.to Live Chat (if consent is given and service is implemented) Privacy Policy: https://www.tawk.to/privacy-policy/

We carefully select third-party providers who comply with GDPR and international privacy standards.

  1. How to Manage Cookies

You have several options to control or delete cookies:

5.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner allowing you to:

  • Accept all cookies
  • Reject optional cookies (only strictly necessary cookies will be used)
  • Customize your cookie preferences

You can change your preferences at any time by clicking the cookie settings link in our website footer.

5.2 Browser Settings

You can control cookies through your web browser settings:

Google Chrome: Settings > Privacy and security > Cookies and other site data Help: https://support.google.com/chrome/answer/95647

Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data Help: https://support.mozilla.org/kb/enhanced-tracking-protection-firefox-desktop

Safari: Preferences > Privacy > Cookies and website data Help: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac

Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data Help: https://support.microsoft.com/microsoft-edge/delete-cookies-63947406-40ac-c3b8-57b9-2a946a29ae09

Opera: Settings > Privacy & security > Cookies Help: https://help.opera.com/en/latest/web-preferences/#cookies

Note: Blocking all cookies may affect website functionality. Strictly necessary cookies are required for the site to work properly.

5.3 Browser Extensions and Tools

You can use browser extensions or privacy tools to manage cookies:

5.4 Opt-Out from Analytics

To opt-out of Google Analytics across all websites: Install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

  1. Mobile Devices

For mobile devices, cookie management is available through your browser app settings. Consult your device or browser documentation for specific instructions.

  1. Do Not Track (DNT)

We respect Do Not Track (DNT) signals. When your browser sends a DNT signal:

  • We will not load optional analytics or tracking cookies
  • Only strictly necessary cookies will function
  • We will not share your data with third-party analytics providers

To enable DNT:

  • Chrome: Settings > Privacy and security > Send a “Do Not Track” request
  • Firefox: Options > Privacy & Security > Send websites a “Do Not Track” signal
  • Safari: Preferences > Privacy > Website tracking > Prevent cross-site tracking
  1. Cookie Lifespan

Cookies have different lifespans:

Session Cookies: Deleted when you close your browser

  • PHPSESSID
  • TawkConnectionTime
  • security_token

Persistent Cookies: Remain on your device for a set period or until manually deleted

  • cookie_consent (12 months)
  • _ga (2 years)
  • _gid (24 hours)
  • tawk_uuid (6 months)

You can delete persistent cookies manually through your browser settings at any time.

  1. Updates to Cookie Policy

We may update this Cookie Policy to reflect changes in our use of cookies or relevant regulations. When we make updates:

  • The “Last Updated” date at the top will change
  • We will notify users of material changes via our cookie banner
  • Continued use of the website constitutes acceptance of the updated policy

We recommend reviewing this policy periodically.

  1. Impact of Refusing Cookies

If you refuse optional cookies:

  • Website core functionality will continue to work
  • We will not collect analytics data about your visit
  • Live chat functionality may not be available
  • Your preferences may not be remembered across sessions
  • User experience may be less personalized

If you refuse strictly necessary cookies:

  • Website functionality may be significantly impaired
  • Forms may not work properly
  • Security features may not function
  • Session management will be affected
  1. Legal Basis for Using Cookies

We use cookies based on the following legal grounds:

Strictly Necessary Cookies: Legal Basis: Legitimate interest (GDPR Article 6(1)(f)) Purpose: Essential website operation and security

Optional Cookies (Analytics, Functional): Legal Basis: Consent (GDPR Article 6(1)(a)) Purpose: Website improvement and enhanced user experience

You can withdraw consent for optional cookies at any time without affecting website functionality.

  1. International Users

This Cookie Policy applies to all users globally. If you are accessing our website from outside Switzerland:

  • Cookies may be transferred and processed in Switzerland or other jurisdictions
  • We ensure appropriate safeguards for international data transfers
  • Your rights regarding cookies are protected regardless of location
  1. Contact Us

For questions about our use of cookies:

Email: hello@swissalgo.ch Subject: Cookie Policy Inquiry Website: swissalgo.ch

We will respond to your inquiry within 5 business days.

For privacy-related concerns, see our Privacy Policy or contact our data protection inquiries address.

  1. Supervisory Authority

If you have concerns about our cookie practices and are located in Switzerland, you may contact:

Federal Data Protection and Information Commissioner (FDPIC) Website: https://www.edoeb.admin.ch

EU/EEA residents may contact their local data protection authority.

Disclaimer

Last Updated: January 17, 2025

PLEASE READ THIS DISCLAIMER CAREFULLY BEFORE USING OUR SERVICES

  1. General Disclaimer

The information and services provided by Swissalgo (“we”, “our”, “us”) through our website swissalgo.ch and our Pine Script development services are provided “as is” and “as available” without warranties of any kind, either express or implied.

  1. Not Financial Advice

2.1 Swissalgo is NOT a registered investment advisor, financial planner, broker-dealer, or financial institution.

2.2 The Pine Script indicators, strategies, and tools we develop are for informational and educational purposes only.

2.3 Nothing we provide constitutes:

  • Investment advice
  • Financial advice
  • Trading recommendations
  • Buy or sell signals
  • Tax advice
  • Legal advice

2.4 All trading and investment decisions are solely the responsibility of the client.

2.5 You should consult with qualified financial, legal, and tax professionals before making any investment decisions.

  1. Trading Risk Disclosure

3.1 Trading stocks, forex, cryptocurrencies, commodities, and other financial instruments carries a HIGH LEVEL OF RISK and may not be suitable for all investors.

3.2 You could lose some or all of your invested capital. Never trade with money you cannot afford to lose.

3.3 Past performance of any trading strategy, indicator, or system is NOT indicative of future results.

3.4 Backtested results do not represent actual trading and may not reflect the impact of:

  • Market liquidity
  • Slippage
  • Commission costs
  • Execution delays
  • Psychological factors
  • Real-time market conditions

3.5 The high degree of leverage available in forex, cryptocurrency, and CFD trading can work against you as well as for you.

3.6 Before trading, carefully consider your investment objectives, experience level, and risk tolerance.

  1. No Guarantee of Profitability

4.1 We make NO guarantees, warranties, or representations regarding the profitability or performance of any code, indicator, strategy, or tool we develop.

4.2 Successful backtesting does not guarantee profitable live trading.

4.3 Market conditions change constantly, and strategies that worked in the past may not work in the future.

4.4 Trading results vary widely and depend on numerous factors including:

  • Market conditions
  • Risk management practices
  • Trade execution quality
  • Individual trading decisions
  • Account size and leverage
  • Emotional discipline
  1. Technical Limitations

5.1 While we strive to deliver high-quality, bug-free code, no software is perfect.

5.2 We do not guarantee that our code will:

  • Be completely error-free
  • Function uninterrupted
  • Be compatible with all future TradingView platform updates
  • Work in all market conditions
  • Produce specific trading results

5.3 TradingView platform limitations and changes are beyond our control and may affect code functionality.

5.4 Internet connectivity issues, platform outages, and technical failures can impact code execution.

  1. Client Responsibility

6.1 Clients are solely responsible for:

  • Testing all code thoroughly in demo/paper trading accounts before live use
  • Understanding how the code works and its limitations
  • Implementing appropriate risk management practices
  • Monitoring all automated trades and systems
  • Complying with all applicable laws and regulations in their jurisdiction
  • Maintaining adequate capital and managing leverage appropriately
  • Stopping or modifying systems that are not performing as expected

6.2 Never run automated trading systems without understanding their logic and having kill-switch procedures in place.

  1. Third-Party Platforms and Services

7.1 Our code operates on third-party platforms, primarily TradingView.

7.2 We are not affiliated with, endorsed by, or partnered with TradingView or any other platform mentioned.

7.3 Third-party platform terms of service, limitations, and changes are beyond our control.

7.4 Webhook integrations with exchanges, brokers, and services like 3Commas carry additional risks:

  • API failures
  • Execution delays
  • Account security risks
  • Exchange or broker issues

7.5 You are responsible for securing API keys and understanding risks of automated trading connections.

  1. Regulatory Compliance

8.1 Trading regulations vary by country and jurisdiction.

8.2 You are responsible for:

  • Understanding and complying with all applicable regulations in your location
  • Determining whether trading or using our services is legal in your jurisdiction
  • Paying all applicable taxes on trading profits
  • Maintaining proper records for regulatory and tax purposes

8.3 Some jurisdictions restrict or prohibit:

  • Algorithmic trading
  • Automated trading systems
  • Leverage trading
  • Cryptocurrency trading

8.4 We do not provide legal advice regarding regulatory compliance.

  1. Limitation of Liability

9.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SWISSALGO SHALL NOT BE LIABLE FOR ANY:

  • Trading losses
  • Lost profits or revenue
  • Data loss or corruption
  • Business interruption
  • Indirect, incidental, consequential, special, or punitive damages
  • Damages arising from use or inability to use our services or code
  • Damages from unauthorized access to or alteration of your transmissions or data

9.2 Our total liability for any claim arising from our services shall not exceed the total amount paid by you for the specific project in question.

9.3 This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

  1. No Warranty

10.1 WE PROVIDE ALL SERVICES AND CODE “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

10.2 WE SPECIFICALLY DISCLAIM ALL WARRANTIES INCLUDING:

  • Warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy, completeness, or reliability
  • Uninterrupted or error-free operation
  • Security or virus-free code
  1. Forward-Looking Statements

11.1 Any statements about potential results, backtesting outcomes, or strategy performance are forward-looking statements.

11.2 Forward-looking statements are based on assumptions and involve risks and uncertainties.

11.3 Actual results may differ materially from any projected or hypothetical performance results.

  1. Cryptocurrency-Specific Risks

If trading cryptocurrencies, be aware of additional risks:

12.1 Extreme price volatility 12.2 24/7 market operation without circuit breakers 12.3 Regulatory uncertainty and potential future restrictions 12.4 Exchange hacks and security breaches 12.5 Irreversible transactions 12.6 Limited consumer protections 12.7 Liquidity risks on smaller exchanges 12.8 Fork risks and protocol changes

  1. Automated Trading Risks

Automated trading systems carry specific risks:

13.1 System failures or bugs can result in rapid losses 13.2 Market conditions may change faster than system can adapt 13.3 “Flash crashes” or extreme volatility can overwhelm systems 13.4 Position sizing errors can lead to overexposure 13.5 Simultaneous losses across multiple positions 13.6 Difficulty stopping malfunctioning systems quickly 13.7 Over-optimization and curve-fitting to historical data

13.8 ALWAYS monitor automated systems and have manual override capabilities.

  1. Updates and Changes

14.1 We reserve the right to update this Disclaimer at any time.

14.2 Your continued use of our services after changes constitutes acceptance of the updated Disclaimer.

14.3 Check this page regularly for updates.

  1. Acknowledgment and Acceptance

By using our services or website, you acknowledge that:

15.1 You have read and understood this entire Disclaimer 15.2 You accept all risks associated with trading and using our services 15.3 You will not hold Swissalgo liable for any trading losses or damages 15.4 You understand that trading involves substantial risk 15.5 You are using our services entirely at your own risk 15.6 You have consulted with appropriate professionals regarding trading suitability 15.7 You understand this is not financial advice 15.8 You are responsible for your own trading decisions and outcomes

  1. Severability

If any provision of this Disclaimer is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Disclaimer shall otherwise remain in full force and effect.

  1. Governing Law

This Disclaimer is governed by the laws of Switzerland, without regard to its conflict of law provisions.

  1. Contact Information

For questions about this Disclaimer:

Email: hello@swissalgo.ch Website: swissalgo.ch Location: Based in Lugano, Switzerland

FINAL NOTICE: TRADING IS RISKY. ONLY TRADE WITH CAPITAL YOU CAN AFFORD TO LOSE. PAST PERFORMANCE IS NOT INDICATIVE OF FUTURE RESULTS. YOU ARE SOLELY RESPONSIBLE FOR YOUR TRADING DECISIONS AND OUTCOMES.

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